=================================
ticket: create and manage tickets
=================================

Ticket is a generic tools to create items with metadata and states (where state can be
``queued``, ``done``, etc). This can be used for many things, from TODO list to bugs
management.

get
===

Retrieve one or more tickets and display them. A project may use magic string in README to
indicate PubSub service and node to use, in which case use just need to be in the
directory of the project.

examples
--------

Retrieve last 5 tickets (ordered by creation) from a project using magic string in README::

  $ jp ticket get -m 5 -o creation

Retrieve the ticket with id ``123`` on service ``pubsub.example.org``::

  $ jp ticket get -s pubsub.example.org -i 123



import
======

Import tickets from an external source. This works in the same way as
:ref:`jp-blog_import`: you need to specify an importer and a data location. If you let
both positional argument empty, you'll get list of importers, if you specify importer but
not data location, you'll get a description on how the importer works.

If you want to see a progress bar for the import, use the ``-P, --progress`` option, this
is recommended for most imports.

Some importers may have specific option (check description for details), you can specify
them with ``o NAME VALUE, --option NAME VALUE``

When you import a ticket, the ticket will be created according to the schema of the PubSub
node. By default, the metadata of the original ticket will be put to the one of the same
name in the dest PubSub item. But of course the schema of your destination PubSub node may
differ from the original metadata. In this case, you can use ``-m IMPORTED_FIELD
DEST_FIELD, --map IMPORTED_FIELD DEST_FIELD`` to specify how the mapping mus be done
(``IMPORTED_FIELD is the name of the field in the original ticket, while ``DEST_FIELD`` if
the name of the field in your node schema).


examples
--------

Get list of ticket importers::

  $ jp ticket import

Get description of ticket importer for Bugzilla::

  $ jp ticket import bugzilla

Import tickets from a Bugzilla XML export file at ``~/bugzilla_export.xml`` to the
``pubsub.example.org`` PubSub service. We use default tickets node and want a progression
bar::

  $ jp ticket import -P -s pubsub.example.org ~/bugzilla_export.xml

Same import, but this time we want to map the field ``assigned_to_name`` from Bugzilla to
the field ``assigned_to`` in our schema::

  $ jp ticket import -P -s pubsub.example.org -m assigned_to_name assigned_to ~/bugzilla_export.xml